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Terms & Conditions

Terms governing access to and use of Luxeraa Bullionex products, services, payments, delivery, and market-linked bullion purchases.

Effective Date: 15 June 2026

1

About Us

  • Luxeraa Bullionex is a premium bullion retail brand offering high-purity gold and silver coins, bars, and precious metal products through a secure digital platform with physical delivery across India and worldwide.
  • Registered Address: Luxeraa Bullionex, Charminar, Hyderabad, Telangana - 500002, India.
2

Eligibility

  • You are at least 18 years of age.
  • You are legally capable of entering into a binding agreement.
  • All information provided is true and accurate.
  • Purchases are made for lawful purposes only.
3

Product Authenticity & Purity

  • Luxeraa Bullionex is committed to delivering high-purity bullion products that meet our quality and authenticity standards.
  • Every product is carefully handled, secured, and packaged to maintain purity, safety, and product integrity.
4

Live Market Pricing

  • Prices displayed are dynamic and subject to change without notice.
  • Product pricing is confirmed only after successful payment.
  • Products added to cart are not price-locked until payment completion.
  • Luxeraa Bullionex reserves the right to cancel orders due to pricing errors, technical issues, or suspicious transactions.
5

Payments

  • We accept approved payment methods displayed on our platform.
  • Payments must be made using legally authorized payment methods.
  • Fraudulent transactions will be reported to relevant authorities.
  • Additional verification may be requested for security purposes.
6

Order Cancellation

  • Due to live bullion pricing, orders cannot be cancelled once payment is successfully confirmed.
  • Orders may be cancelled by Luxeraa Bullionex in case of payment failure, pricing error, compliance concerns, suspicious activity, or inventory unavailability.
7

Limitation of Liability

  • Luxeraa Bullionex shall not be liable for live market price fluctuations, delivery delays beyond reasonable control, customs delays, third-party logistics disruptions, technical platform interruptions, or unauthorized account usage caused by customer negligence.
  • Maximum liability shall not exceed the original purchase value.
8

Governing Law & Jurisdiction

  • These Terms & Conditions shall be governed by the laws of India.
  • Any disputes shall be subject to the exclusive jurisdiction of courts located in Hyderabad, Telangana, India.
9

Contact Us

  • Luxeraa Bullionex, Charminar, Hyderabad, Telangana - 500002, India.
  • For support: info@luxeraabullionex@gmail.com.

Bullion rates move continuously. Verification, cancellation, valuation, refund, and buyback outcomes remain subject to market-linked pricing and Luxeraa Bullionex policy.